- Why ZIVID
The camera (and accessories) bought with the commercial production license and developer license are the same in terms of hardware and software.
The licenses are different in the permissions to use the camera. The production license permits the camera to be used in a commercial/production set up while the developer license permits the camera to be used only for demos and research.
Zivid retains the right to audit customers who have purchased the developer kit bundle if it is suspected that this agreement is not honored.
You will receive an order confirmation email from our customer service representative within 2 working days along with a tracking number and estimated delivery date for your order.
Our payment terms are 30 days NET from date of invoice.
Zivid does not invoices upon booking the order. Customers are invoiced on the day the purchase is shipped out from our office.
The updated lead times for specific products are always stated in our product quotes and order confirmation emails.
While we do not have a specific process to fast-track orders, we value our customers and will always try to honor stated delivery requests. Please contact us if our estimated delivery time critically impacts your deliverables and we will do our best to support you.
Yes, we have a special educational offering for schools and universities (excluding commercial research institutes). Please contact us for a quote.